Shipping Policy

  1. Please spare up to 7 working days for your order. We usually process all orders in 1-2 working days. We make our best effort to ensure that each item in your order is shipped out within 3 working days of the order date. However, in some cases it may take up to 5 or more working days during festivals, sales or when there are other mitigating circumstances.
  2. Orders are processed from Monday to Friday. Orders placed on weekends will be processed next Monday.
  3. Each order can be shipped only to a single address, which is specified at the time of payment for that order. If you wish to ship products to different addresses, you will need to place multiple orders.
  4. To ensure that your order reaches you swiftly and safely, Moosy Life uses only reputable courier partners.
  5. We collaborate with Amazon warehouse in United of States, United Kingdom and Japan. Customer from these countries can enjoy the best shipment experience.

Customs & Duties

  1. All international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities.
  2. We ship from worldwide warehouses and Taiwan, so if you're an international customer, additional customs & duties might be charged.
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